Better than just responding to issues, our program has regular onsite visits and evaluates IT strategy for your business.
If you are considering outsourced IT with our SPOT Managed IT Services & programs, you probably already understand the leverage that technology can give to a service-oriented company. When business goals and IT management are in alignment something magical happens. But when technology strategy doesn’t reinforce business goals, nothing seems to go right.
Outsourcing your IT can be a way to achieve alignment, especially given the high cost associated with finding a good technologist that also understands business. It is usually a lot to ask for a single person to think strategy, fix PCs, develop a budget and explain opportunities and issues in non-technical terms. That’s why recent salary surveys estimate real CIOs in the $250,000 per year salary area, and point out that good ones move around.
Our SPOT program includes key elements like strategy and workflow, along with trouble ticketing, network monitoring and reporting. But how can you make sure a managed services provider is a good fit for you (or compare against internal, and other providers)?